COUNTER 5 Reports Now Available

 On January 24, 2019, McGraw-Hill Education implemented COUNTER 5 reporting for the Access sites in accordance with  the COUNTER Release 5.

 Data for the COUNTER 5 new standard of reporting was available beginning February 5, 2019, after a full month of data  in January 2019 had been processed.  

 There are a few significant changes to the content and format of reports, and as a result we will continue to offer access  to COUNTER 4 reports for a period of time after the roll-out of COUNTER 5.

 Please note: Consortia-level reporting is not included in COUNTER Release 5. We will continue to provide our proprietary consortia-level reporting in tandem.

 For additional information about COUNTER, please visit  https://www.projectcounter.org/about/


How to Pull Usage Statistics

Here are instructions on how to pull usage statistics for your institution.
 
Please go to: https://sitemaster.mhmedical.com/admin/login.aspx

Step 1. Enter the admin username and password.  Only the admin username and password will allow you pull usage statistics.  If you do not know your username or password, please contact userservices@mheducation.com.    

Step 2. For usage statistics, please choose COUNTER R4 Reports, COUNTER R5 Reports, or Other Reports. 

Explanation of Reports: A list of available reports with brief explanations of each report is provided below Step 4. 

Step 3. Choose the date range, or click on “Select the current year-to-date,” and click download.


Step 4. Repeat Step 3 for each report needed. Please make sure the report loads fully before downloading another report.
 

Explanation of Reports


COUNTER R4 Reports 


 Book Report 2:
Number of successful section requests by month and title 

 Book Report 3:
Access denied to content items by month, title and category

 Consortia Report 1: Number of successful book chapter requests by month and title

 Multimedia Report 1: Number of successful full multimedia content unit requests (any stand-alone multimedia           objects   – videos, interactive multimedia, labeled videos, etc.) by month and collection (where collection is defined as   each site – e.g., AccessMedicine) 

 Platform Report 1: Total searches, results, clicks and *record views by month and platform.
*Note: record views will always be 0. Record views are defined by the COUNTER as "A Successful Request for a database record that has originated from a set of search results, from browsing the database, or from a click on another database record. (Only full database records may be counted, not Previews of Records).” https://www.projectcounter.org/appendices/


Other Reports

 Institutional Product Activity: Detailed listing of usage by product and resource. Note: If a message appears containing,   "Excel cannot open the file,” there was no activity for the time periods selected.

 Master Consortia Product Activity: Detailed listing of usage by all members of the master consortia by product and   resource. Note: If a message appears containing, "Excel cannot open the file,” there was no activity for the time periods   selected.

 Institutional Product Activity - Daily: Detailed listing of usage by product and resource updated daily. NOTE: If message   appears containing, "Excel cannot open the file,” there was no activity for the time periods selected.


COUNTER R5 Reports

 TR Title Master Report: Provides comprehensive information about activity at the "Title" level and includes all metrics   and attributes relevant to any of the "Title Standard Views." This is a flexible report that allows the user to customize   columns, attributes and filters as desired.

 TR_B1 Book Requests (Excluding "OA_Gold"): Reports on full text activity for non-Gold "Open Access" books as   "Total_Item_Requests" and "Unique_Title_Requests". The "Unique_Title_Requests" provides comparable usage across book   platforms. The "Total_Item_Requests" shows overall activity; however, numbers between sites will vary significantly   based on how the content is delivered (e.g. delivered as a complete book or by chapter).

 TR_B2 Book Access Denied: Reports on "Access Denied" activity for books where users were denied access because   simultaneous-use licenses were exceeded or their institution did not have a license for the book

 TR_B3 Book Usage by Access Type: Reports on book usage showing all applicable metric types broken down by   "Access_Type"
 PR Platform Master Report: A customizable report that summarizes activity across a provider's platforms and allows the   user to apply filters and select other configuration options.

 PR_P1 Platform Usage: A standard view of the Platform Master Report offering platform-level usage summarized by  metric type.