i am not able to access my account from the app

jayadev sajja on Aug 29, 2019 • 1 answer
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Hello, Jayadev,

Please visit AccessMedicine through your institution’s website, e.g. your library. This will authenticate you with your institution as a current user (you will probably be prompted to login with your institutional credentials at least once if accessing from off-campus).

Once in AccessMedicine, sign in or create your MyAccess profile (upper-right). Please sign into your MyAccess profile in this manner at least once every 90 days to keep your account active.

After you have done this, please try re-installing the app on your mobile device.

Please email userservices@mheducation.com if you need further assistance.

Thank you,

User Services

Wesley Holloway, MLS on Aug 29, 2019
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