Kaylin Creason (She/Her)

Customer Success Librarian, McGraw Hill
  • United States of America
Liz Cruz

Customer Success Specialist, McGraw Hill

Accomplished and dedicated professional librarian specialized Publishing Industry – Tech Info Solutions. with twenty years of growing and evolving experience meeting (goals overachievement) sales, training, implementation, and customer service needs (Value of solutions) of research and academic libraries in Mexico and Latin America. I love spending time with my puppy and meditating.
Lauren Weiner

Customer Success Coordinator, McGraw Hill

In her spare time, Lauren enjoys singing, writing songs and jokes, swimming, and learning new technologies.  Lauren has a background in teaching with a master's in Instructional Technology and Media from Teachers College, Columbia University, and a bachelor's of science in Elementary Education with a second major in Creative Writing. Feel free to share your feedback on any of our sites and suggestions for improving our services!
Wesley Holloway, MLS

Customer Success Manager, McGraw Hill | Professional

Wesley Holloway joined the Customer Success team in 2018 with experience as an academic health sciences librarian and a library specialist with public universities and community colleges. Wesley earned his graduate degree in library science, as well as undergraduate degree in anthropology.
Yara Hazouri

Customer Success Specialist, McGraw Hill

Yara joined the Customer Success team in 2021. Prior to that, she worked as a Health Information System Analyst and a Registered Nurse at the American University of Beirut Medical Center. She has a Masters degree in Nursing Administration and Epic EHR Certifications in several modules.  Yara is located in Dubai and helps support International Customers' Access Products.