Director of Sales Training and Enablement, International Marketing, McGraw Hill
Based in Toronto, Canada, Sean joined the team in 2017 and has recruited all of the amazing individuals who work in Customer Success. Prior to this role, Sean spent the previous 9 years working in the Canadian higher ed industry helping faculty move their classrooms online.
In his spare time Sean enjoys spending time with his wife and daughters at the family cottage while fishing, water skiing, and golfing.
Customer Success Librarian, McGraw Hill | Professional
Wesley Holloway joined the Customer Success team in 2018 with experience as an academic health sciences librarian and a library specialist with public universities and community colleges.
Wesley earned his graduate degree in library science, as well as undergraduate degree in anthropology.
Customer Success Coordinator, McGraw Hill
In her spare time, Lauren enjoys singing, writing songs and jokes, swimming, and learning new technologies.
Lauren has a background in teaching with a master's in Instructional Technology and Media from Teachers College, Columbia University, and a bachelor's of science in Elementary Education with a second major in Creative Writing.
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Customer Success Manager, McGraw Hill
Ashley joined the Customer Success team in 2019. Prior to that, she worked as a librarian at a corporate engineering R&D center, an academic engineering library, and a public library. She has a master's degree in library and information science from University of Pittsburgh, and a bachelor of science degree in chemistry.
Ashley enjoys reading, kayaking, hiking, and playing piano.
Customer Success Specialist, McGraw Hill
Yara joined the Customer Success team in 2021. Prior to that, she worked as a Health Information System Analyst and a Registered Nurse at the American University of Beirut Medical Center. She has a Masters degree in Nursing Administration and Epic EHR Certifications in several modules.
Yara is located in Dubai and helps support International Customers' Medical Access Products.