Yara Hazouri (She/Her)

Customer Success Specialist, McGraw Hill
  • United Arab Emirates
Liz Cruz

Customer Success Specialist, McGraw Hill

Accomplished and dedicated professional librarian specialized Publishing Industry – Tech Info Solutions. with twenty years of growing and evolving experience meeting (goals overachievement) sales, training, implementation, and customer service needs (Value of solutions) of research and academic libraries in Mexico and Latin America. I love spending time with my puppy and meditating.
Lauren Weiner

Customer Success Coordinator, McGraw Hill

Lauren enjoys singing, writing songs and jokes, swimming, and learning new technologies.  Lauren has a background in teaching with a master's in Instructional Technology and Media from Teachers College, Columbia University, and a bachelor's of science degree in Elementary Education. She double majored in Creative Writing.
Wesley Holloway, MLS

Customer Success Manager, McGraw Hill | Professional

Wesley Holloway joined the Customer Success team in 2018 with experience as an academic health sciences librarian and a library specialist with public universities and community colleges. Wesley earned his graduate degree in library science, as well as undergraduate degree in anthropology.
Sean Macleod

Director of Sales Training and Enablement, International Marketing, McGraw Hill

Based in Toronto, Canada, Sean joined the team in 2017 and has recruited all of the amazing individuals who work in Customer Success.  Prior to this role, Sean spent the previous 9 years working in the Canadian higher ed industry helping faculty move their classrooms online. In his spare time Sean enjoys spending time with his wife and daughters at the family cottage while fishing, water skiing, and golfing.